Terms of Service

Welcome to The Holiday Candle. By accessing or using our website and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully.

1. Eligibility

By using this site, you represent that you are a resident of the United States as all orders are shipped within the USA only.

2. Product Information & Use

Our candles are handmade, dessert-inspired, and intended for decorative and aromatic use only. While we strive for accuracy in product descriptions, fragrances and appearances may vary slightly.

3. Orders & Payments

All purchases are processed securely via Stripe, which accepts major credit and debit cards including Visa, Mastercard, American Express, and Discover. Payment is due at the time of purchase.

4. Shipping & Delivery

We ship all orders via USPS within 2–3 business days after payment is processed. Tracking information will be provided via email. Delivery times may vary based on location, holidays, or unforeseen delays. We are not responsible for lost or delayed shipments once tracking is provided.

5. Returns & Exchanges

Because our candles are handmade and perishable in nature, we do not accept standard returns or exchanges. If your candle arrives damaged or incorrect, please contact us within 7 days of delivery, and we will try to make it right.

6. Intellectual Property

All content on this website, including logos, images, text, and product designs, is the property of The Holiday Candle and protected under U.S. copyright law. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, The Holiday Candle is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.